FAQs

General

• Why can't I use Shippity with my browser?
• How much does Shippity cost?
• Which languages does Shippity support?
• What email providers does Shippity support?
• What is Shippity?
• Shippity System Status

My Account

• Can I track packages from specific retailers with Shippity?
• How do I delete my Shippity Account?
• I changed my email's password. How do I get Shippity to start working again?
• How do I access Settings?

Signing up

• How to enable IMAP
• How to connect an iCloud email to Shippity

Settings

• How does auto-archive work?
• How to Enable Dark or Light Mode in the Shippity app?
• How can I create Sharing Profile?

Package

• Can I contact the delivery provider using your service?
• How do I add package to Shippity?
• How can I change the package name on the main screen?
• Where is my package?
• How do I delete the package?
• How can I share packages with my friends?

See all 8 articles

Data & Privacy

• Shippity: Privacy Policy
• Shippity: Terms of Service
• How to Opt Out of our Measurement Panel
• How to download your data from Shippity
• What do we do with your data?

Security

• How do I report a security issue?