How to download your data from Shippity:
- Open the Shippity app
-
Tap on the Settings button in the top-right corner.
-
Select Manage My Data.
-
Tap on Download My Data.
You will receive a confirmation email informing you that we have received your request and are in the process of preparing your data. Please note that this file may take up to 10 days to process.
Once your file is ready, we will send you an email to let you know it is available for download. In this email, follow the link to the "Manage My Data" section in your Shippity account (please be aware that the link in the email will be active for only 24 hours). From there, select the download link to obtain the .zip file.
The file will remain accessible in Shippity for 10 days.
Please contact us at support@shippity.com if you need any additional assistance.